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Our Services

Your Trusted Supplier for High-Performance Home Textile Product Machinery Manufacturer

After-Sales Service

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We offer a 1-year warranty for the whole machine. Most of components are free-replacement warranty ( PLC , Servo motor, Touch screen, cylinder , ect ). But the client needs to pay the DHL fee. Artificial and thunder strike damage is beyond the scope of the warranty. wearing parts are not in the warranty time.
Provide detailed manual book.
Videos of installation, adjusting, setting, maintenance, are available for u.
Telecommunications , or face to face online communications, are available.
The engineer oversea services, are available . machine installation meet the safety and production specifications. fees such as tickets, visas, traffic, , living , eating , as well as labor fees shall be paid by customers.
We are pleased to receive client’s technician to our factory and learn the operation course, take photo or video.
Professional knowledge of equipment maintenancein in the operation manual , such as maintenance cycle, maintenance points and corresponding maintenance methods
After-Sales Service

Fault Maintenance

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Rapid response mechanism

On-site maintenance or remote assistance , 24-hour online technical support.

Fault tracking and feedback

Pre-Sale Service

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Training the customer on how to use the machine.

Testing the machines with customer-supplied product samples.

Machine testing videos will be sent to the customers.

We will be a consultant for clients about the technical problem before order, provide drawing specification, design customized project, analyze and solve technical problem.

Get Factory-Direct Pricing & Fast Technical Support

Connect with our technical engineers today to customize your production line and receive a competitive quote within 24 hours.
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